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board of directors

Jeff Shorter

Board Chair

Jeff Shorter is a partner at Captra Capital, LLC. Shorter has more than 25 years of experience in business development, energy asset optimization, logistics and operational planning and execution. Prior to Captra, he was vice president of business development for InfraREIT Capital Partners, LLC.

Jeff was formerly president of Alliance Data Utility Services, senior vice president of PNM Resources, president of First Choice Power, and senior vice president of commercial operations for TXU. Shorter earned a bachelor of business administration in marketing and a master of business administration from Texas Tech University.


Chona Emerson

Operations Advisor

Chona Emerson is an industry and product strategy leader with expertise in utilities customer care and billing operations.  She has over two decades of experience working with electric, gas, and water utilities worldwide to help solve challenges and problems through business process improvement and software design/implementation.

She and her husband are enjoying newly retired life in her home country of the Philippines where she continues to focus on the utility industry through her love of volunteerism.  Prior to AccessH2O, Chona was a Director of Product Strategy at Oracle Utilities Global Business Unit.


Jerry Hawkins

Jerry Hawkins is the Executive Director of Dallas Truth, Racial Healing & Transformation (DTRHT), part of a national 14-place initiative by The W.K. Kellogg Foundation. Jerry is also a co-founder of The Imagining Freedom Institute (The IF Institute), a thought leadership group that works with organizations and institutions to build their capacity for internal and external equity and social justice work, and co-principle of Young Leaders Strong City, a program for high school students that creates teen equity summits and councils to explore their experiences and identities.

Jerry is a current 2020-21 Presidential Leadership Scholar, a recent Leadership Arts Institute Fellow graduate with the Business Council for the Arts, and sits on the Trustee-appointed Racial Equity Advisory Council and The Education Trust/ERS Resource Equity Working Group for Dallas ISD.


Kathryn Dickey

Kathryn Dickey is a Managing Director at Accenture and works in the Travel and Hospitality Technology industry.  She has a keen eye toward business led transformation and has been active in driving value realization for her clients.

Her leadership and operational excellence give her the skills to drive change and growth. Mrs. Dickey’s innovation-first mindset allows her to bridge well-known best practices into the ever-changing needs of the current business environment.